Jobs

Innovation Manager


Auro Technologies N.V. – Audio Innovation Manager

Location: Mol, Belgium

 

We are looking for a Audio Innovation Manager to join our CTO office.

This position spans a wide range of responsibilities, including the development of audio algorithms as well as the preparation of scientific communication related to the application of Auro-3D technology. The role involves participation in the development process, management of related activities with the technical team and technical writing.

 

The ideal candidate will possess excellent knowledge on acoustics and audio processing have strong organizational skills and be able to manage activity with a high level of technical detail. The position requires an individual with strong interpersonal and communication skills, both verbal and written, and a desire to provide world-class customer service.

 

Essential Functions and Responsibilities

  • Innovation/Advanced Research
    • Technology scouting
      • Benchmarking of competitive technologies
      • Report on Technological market trends
    • Documentation and education
      • Writing of documentation on available technologies
      • Set up training program on technology portfolio
    • Scientific marketing and communication
      • Writing of White Papers to support product marketing
      • Technology introduction documents for sales and marketing
    • Idea Generation and prototyping with focus on
      • Spatial audio in rooms
      • Spatial audio on headphones
      • Format conversion
      • Object-based Audio Rendering
      • Adaptive Systems
    • Scientific Profile
      • Setting up relations with universities
      • Student supervision
      • Scientific research projects on advantages of Auro-3D format and technologies
        • incl verification of new technologies
      • Publications of papers
        • AES, IEEE, SMPTE…
      • Networking
        • AES, SMPTE, etc…
        • Conventions, conferences…

 

 

Required Education and Experience

  • Master Degree in electrical engineering or computer science
  • At least 3 years of experience in a similar position, preferably in the audio field

 

Skills and Abilities

  • Excellent communication skills, both written and verbal.
  • Organizational and interpersonal skills
  • Team oriented work ethics
  • Solid technical background in audio and acoustics.
  • Knowledge of audio standards (from AES, SMPTE, ISO, IEC, ITU-R…)

 

 

About Auro Technologies

Kievitstraat 42, 2400 Mol

Belgium

Phone: +32 14 31 43 43
Website: www.auro-3d.com / www.auro-technologies.com

 

Auro Technologies is a spin-off of the privately owned Galaxy Studios Group, renowned worldwide for its state-of-the-art leadership in audio innovation for music and sound for film. After 150 years of evolution in sound recording and reproduction, Wilfried Van Baelen (CEO Auro Technologies and Galaxy Studios) revolutionized sound by bringing “Immersive Sound” (Sound in 3D) as an end-to-end solution for all markets with his Auro-3D® format. The addition of the missing and final dimension in sound (“Height”) combined with Auro-3D’s groundbreaking technologies provides a natural immersive sound experience unlike anything you’ve heard before, creating a totally new emotional level of entertainment in music, movies, games, events etc.. The Auro-3D® Technology Suite offers easy-to-use and unprecedented levels of sound reproduction capabilities to the broadcast, digital cinema, home cinema, mobile, gaming, and automotive markets.

 

 

Applications

Send application letter and resumé to HR@auro-technologies.com

 

Customer Success Associate


Location: USA, Belgium, China

Auro Technologies N.V is hiring a Customer Success Associate for our Sales Operations organization worldwide. As Customer Success Associate, you are responsible for supporting our clients and internal team throughout the various stages of the license agreement engagement. You oversee the planning, implementation, and tracking of specific projects and specified deliverables. You are responsible for managing cross-functional development teams and the collaboration with business teams as well as external partners. You drive product implementation in line with the roadmap targets that align with company mission and goals, specific client projects and product deliverables as well as demos. You will travel to visit major customers 2-3 times a week and provide our customers with extraordinary customer and technical support at all times. This position is ideal for someone who is currently in an IT hardware / software sales support or technical account management role and enjoys developing relationships with customers while working in a growing, entrepreneurial company setting.

Essential Functions and Responsibilities

• Customer Relationship Management – developing and maintaining customer relationships
• Travelling to customer sites frequently (65% or more of the time)
• Providing product information requests – including information regarding technical specifications, alternate, related or additional products, solution build requests
• Providing technical support and guidance to customers in a wide geographical area
• Ensure the implementation and quality assurance of signed license agreements and term sheets
• Managing a team of Operations resources (project managers, R&D, Finance, support) by helping them in setting the right priorities and guide them to make the right decisions for the client
• Handle (client) complaints raised to the CSA team
• Divide and allocate work amongst the team
• Update and maintain project plans and status reports for assigned clients
• Correlate and analyze key implementation indicators and client data
• Facilitate porting and implementation work with the client
• Identify and confirm resources for assigned projects
• Coordinate with client on all events, porting, implementation, and material production
• Summarize customer feedback and reports to monitor potential opportunities/issues
• Support Sales to advance new business with existing client relationships, create/review SOWs
• Use identified tools/systems for tracking and reporting (i.e. Customer success, project profitability)
• Execute all aspects of project management with the customer, including project planning, data gathering, analysis, development, communication, status tracking, implementation, monitoring, and follow-up
• Coordinate project activities with R&D team and communicate to key project stakeholders
• Assist in technical, financial, and organizational issues by researching issues, and providing recommendations
• Track the progress of project(s), including milestones, budget, action items and issues
• Analyze master project plan(s) for conflicting tasks, timeline consolidation, and resource allocation
• Act as liaison between customers, various stakeholders, departments, outside agencies, or collaborators, providing status reports and data analysis and ensuring flow of communication between groups
• Manage project tracking, change control, metrics, and issue decisions
• Follow-up on project issues with the R&D teams to assist in the development of solutions
• Act as day-by-day lead for the project team
• Follow through on action items generated from project team meetings
• Recommend and develop operational and process improvements for the performance and successful functioning
• Ensure project work complies with practices, policies and standard operating procedures

Qualifications

• Leadership and managerial skills – team player that can also be severe if necessary
• Demonstrates flexibility in working with different types of people
• Excellent verbal and written communication skills in English, Dutch or French
• Critical thinker and decision maker
• Eagerness to learn about and understand our business
• Strong customer service skills
• Good in managing time to adhere to and report on deadlines and project plans
• Proven experience in project management
• Strong organizational and coordination skills along with multi-tasking capabilities to get things done in a fast-paced environment
• Self-motivated, proactive with demonstrated creative and critical thinking capabilities
• Team oriented work ethics
• Knowledge of audio technology is a plus

Required Experience and Education

• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel)
• Experience working with technical platforms/systems such as LMS (Taleo), CRM, and other operational systems (Microsoft Project, …)
• Bachelor’s Degree
• Minimal 5 years of technical experience in combination with Project Management
• Project Management and Agile certification preferred

Embedded Software Developer


Description
Auro Technologies N.V is hiring a Embedded Software Developer for our Product Development department in the Belgium office (Mol). We are looking for a C/C++ software developer responsible for building audio applications for multiple markets (Digital Cinema, Broadcast, Mobile, Automotive, Home Entertainment, Gaming, OTT and Content Production) that may range from desktop applications to native mobile applications and Embedded Systems. Your primary responsibility will be to design and develop these applications within the Software Department, and to coordinate with the rest of the team working on different layers of the infrastructure.

Essential Functions and Responsibilities

  • Software design and implementation, with minimal coupling and maintenance effort
  • Identify performance bottlenecks, bugs and code/functionality duplication, and devise
    solutions to these problems
  • Refactor existing or implement missing functionality
  • Clean and fully tested code is expected, with attention towards reuse and efficiency
  • Maintain software modules at source code, versioning and build level: inter-module
    dependencies and portability towards different platforms and compilers are important
    aspects
  • Define and write minimal C or C++ API’s for third party interaction

Qualifications
Technical C/C++ skills:

  • Strong knowledge of traditional C and C++ language constructs
  • Good knowledge of the compilation and link process, combined with practical
    compiler experience (gcc, clang, msvc, ti-ccs, …)
  • Experience with threading and synchronization primitives
  • Correct memory management is a must

Software development process and tools:

  • Test-driven development with the catch unit test framework
  • Familiarity with continuous integration
  • We use the agile software development process, experience with working in a full development lifecycle is a bonus
  • Software version control with GIT, heavily based on submodules
  • Profiling experience with tools like gprof or oprofile is expected

Platforms:

  • Knowledge of Embedded Systems architectures
  • Knowledge of Linux, Android, Windows, OSX and iOS OS’s
  • Knowledge of ARM and x86 architecture, DSP knowledge (SHARC, TI) is a plus
  • Familiarity with embedded systems design, low-level hardware interaction and
    real-time processing requirements

Tools and formats:

  • Experience of ruby/rake (for source code and build management)
  • Knowledge of common audio formats: riff/wav, mp4 ISO base media file format
  • Binary data serialization with msgpack and proprietary standard
  • Familiarity with digital signal processing: audio filters etc

Theoretical knowledge:

  • Familiarity with embedded systems and data structures
  • Familiarity with digital signal processing: audio filters etc

Personal skills:

  • Self-motivated, eager and willing to learn
  • Proactive, with demonstrated creative and critical thinking capabilities
  • Team player

Required Experience and Education

  • Master’s degree in Computer Science, Information Technology Management or similar field is required
  • Minimal 10 years of technical experience in Embedded Software Development in C/C++

Applications
Send application letter and résumé to rudy.vanduppen@auro-technologies.com

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